Ping Fm Logo
Roman Kropachek Photo
Written by:

Last update on

WD My Passport Recovery: How to Recover Data From From WD Passport Drives

WD My Passport Recovery: How to Recover Data From From WD Passport Drives

WD My Passport external drives are widely used for additional storage and backups, but like any storage device, they can encounter issues leading to data loss. In this article, I’ll share my experience on how to recover data from both healthy and malfunctioning WD My Passport drives, demonstrating with the use of Disk Drill software. We will cover a range of methods to help retrieve your precious data safely and effectively. Whether you’re facing accidental deletion, corruption, or even hardware failure, there’s a good chance you can get your data back if you follow the right steps.


Common Scenarios:

Accidental Deletion or Formatting 🗑

  • Data loss often occurs due to accidental deletion or when you mistakenly format your WD My Passport drive.
  • It’s critical not to write any new data to the drive to increase the chances of recovery.
  • Using recovery software like Disk Drill can often successfully restore deleted files.

Logical Errors or Corruption 🛠

  • Logical errors, such as file system corruption, can make data inaccessible without causing physical damage to the drive.
  • Running a disk check utility or using third-party software can help fix these logical issues.

Physical Damage or Failure 💔

  • If the drive experiences physical damage or failure, recovery can be more complex.
  • For severe physical issues, professional data recovery services may be needed.

Step-by-Step Guide. Wd My Passport Recovery:

Method 1: Basic Troubleshooting 🔄

  • Connect the WD My Passport drive to a different USB port or computer to rule out connection problems.
  • Check Disk Management on Windows or Disk Utility on macOS to see if the drive is recognized.
  • Assign a new drive letter if necessary, via Disk Management in Windows.

Note: These steps might not recover data, but they can help ascertain if the drive is working properly.

Conclusion: If the drive is recognized but still not functioning, move on to deeper recovery methods.

Method 2: Using Disk Drill Software ⚙

  • Download and install Disk Drill from the official website.
  • Launch Disk Drill and select your WD My Passport drive from the list of available drives.
  • Click ‘Recover’ to start the scanning process for recoverable files.
  • Preview found files and select the ones you want to recover.
  • Choose a save location on a different drive and recover your files.

Note: The free version of Disk Drill can recover up to 500MB of data.

Conclusion: Disk Drill is user-friendly and effective for data recovery on healthy drives.

Method 3: File History or Time Machine 🕒

  • Check if you have File History (Windows) or Time Machine (macOS) backups.
  • For Windows: Go to ‘Settings’ > ‘Update & Security’ > ‘Backup’ and restore your files from File History.
  • For macOS: Access Time Machine, find the date prior to data loss, and restore your files.

Note: Regular backups can save you from data loss emergencies.

Conclusion: Backups are the safest and most straightforward way to recover lost data.

Method 4: Check and Repair Drive Errors 🩺

  • On Windows, open ‘This PC’, right-click the WD My Passport drive, and select ‘Properties’ > ‘Tools’ > ‘Check’.
  • On macOS, use Disk Utility’s ‘First Aid’ feature.
  • Allow the utility to repair any found errors.

Note: This method is intended to fix logical issues, not physical damage.

Conclusion: If drive errors are fixed, your data might become accessible again.

Method 5: Data Recovery Service 💼

  • If the drive is physically damaged, contact a professional data recovery service like Western Digital Data Recovery Services.
  • Be prepared to provide details about the problems you’ve encountered.
  • Ship your drive to the service provider if required.
  • Wait for an evaluation and quote before proceeding with the recovery service.

Note: Professional recovery services can be expensive but are more likely to recover data from physically damaged drives.

Conclusion: Use this option as a last resort due to its high cost and no guarantee of full data recovery.


Precautions and Tips:

Protect Your Data ⚔

  • Always backup your data regularly to multiple locations, such as a cloud service and another external drive.
  • Use disk health monitoring software to check the health of your WD My Passport regularly and preemptively act on any warnings.

Handle with Care 🖐

  • Avoid exposing your WD My Passport drive to extreme temperatures, moisture, or shocks.
  • Eject the drive properly from your computer to prevent data corruption.

Maximizing Drive Longevity

Preserving the longevity of your WD My Passport drive is just as important as knowing how to recover data from it. This means not only using the drive carefully but also understanding the signs of a failing drive. Slow transfer speeds, strange noises, and frequent error messages can all be indicators of impending drive failure. It’s important to react quickly to these signs by backing up your data and possibly replacing the drive.

Another factor to consider is the file system format. For example, if you’re a Windows user, NTFS is often preferred, while macOS users might opt for APFS or HFS+. Compatibility is key, especially if you’re moving between different operating systems. Tools like Paragon Software can help overcome these compatibility issues.

Moreover, treating your WD My Passport as a viable archive rather than just a temporary storage solution can lead to better data management practices. Organize your files, purge unnecessary data regularly, and invest in a quality carrying case to protect the drive when it’s not in use. By following these tips, you can ensure your WD My Passport drive lasts longer and your data remains safe.


In conclusion, data loss on WD My Passport drives can be a distressing experience, but there’s usually a good chance to recover important files if you take the right approaches promptly. We’ve covered various methods, from basic troubleshooting and using Disk Drill software to professional recovery services for physically damaged drives. Keeping regular backups and handling your drive with care are key preventive measures. With the right knowledge and tools, you can be prepared to face data loss head-on and maintain the integrity of your stored information.


Begin by connecting the WD My Passport drive to your computer. If recognizable, back up existing data before using recovery software.

Try different USB ports or computers. If still undetected, professional data recovery services may be necessary.

Use WD Drive Utilities to run diagnostics. If the drive is corrupted, data recovery software could help retrieve files.

Recuva and TestDisk are reputable free recovery tools that can be used to attempt file recovery from WD My Passport drives.

Causes could include accidental deletion, formatting, hardware failure, or damage from a virus or malware.

Once data is overwritten, it's generally not recoverable. Recovery is only likely if the data has been deleted or lost without being overwritten.

Regularly backing up data, properly ejecting the drive, and avoiding physical damage are critical preventive measures.

Formatting changes the file system, making data inaccessible, but recoverable with data recovery tools until it's overwritten.

Success rates vary greatly depending on the damage and type of data loss. Contacting professional services can provide an estimated success rate.

Professional services like Western Digital Data Recovery or DriveSavers can assist with complex recovery tasks.