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Uber Eats vs DoorDash (best delivery apps / software)

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Winner
Delivery Speed
Availability
Variety
Ease of Use
Customer Service
Price
App Design
Discounts and Deals
Delivery Accuracy
Food Quality
FREE / PAID
DoorDash has a standard delivery fee of $5.99, though it can vary. DashPass subscription is $9.99/month, offering free deliveries and reduced service fees for orders over $12.
Uber Eats has variable pricing: delivery fee can range from $0.49 to $3.99 for partner merchants and from $5.99 to $7.99 for other merchants. Their Eats Pass costs $9.99/month for free deliveries and 5% off orders over $15.
Conclusion

DoorDash 🏡: Widespread availability, focusing on partnerships with local restaurants 🌆, good for supporting local businesses 🏘!

Uber Eats 📲: Wide reach, efficient delivery and high-speed service, great for daily meals 🚀, variety of cuisines 🍔🍣🌮!

DoorDash Pros & Cons

Top Pros
  • Supports local restaurants 👨‍🍳

  • Deals and discounts often available 💰

  • Wide area coverage 🗺

  • Dedicated DashPass subscription for free deliveries 🛵

  • Efficient customer service 👥

Uber Eats Pros & Cons

Top Pros
  • Fast delivery 🚗💨

  • Vast selection of restaurants 🌐

  • Part of Uber, trusted brand 🏅

  • Real-time order tracking 📍

  • Available worldwide 🌎

  • Customizable orders 👌

Top Cons
  • Inconsistency in delivery times ⏱

  • Higher prices and service fees 💳

  • Poor service in some areas 😤

  • Limited restaurant choices in some areas 🍴

  • App can be glitchy ⚙

  • The customer support could be better 💬

Top Cons
  • Delivery fees can be high 💸

  • Customer service could be better 🙈

  • Quality depends on local couriers 📦

  • Rare promos or discounts 🏷

  • Service speed can vary 🕔

Other best delivery apps

3

Grubhub 🍕: Known for its direct and efficient delivery, good for food lovers who hate waiting 🕐🏎💨!

4

Postmates 🎁: Best for non-food deliveries, delivering anything from anywhere in your city 💽📚👚!

5

Instacart 🛒: The top choice for grocery delivery, convenient and timely 🍎🥦🍞🥚!

FAQ

Delivery apps like Uber Eats and DoorDash primarily serve as a platform that connects customers with a wide array of local and international restaurants and eateries. They allow customers to browse menus, place orders, and have meals delivered to their doorstep.

To get started with Uber Eats, people need to download the app from Google Play Store or Apple App Store, create a new user account or sign in with their existing Uber account, enter their delivery address, and start ordering from the restaurants available in their location. Visit the Uber Eats website for more information.

Like Uber Eats, to use DoorDash, one has to download its app from the Google Play Store or Apple App Store, signup for a new user account, enter their delivery address and they are ready to start ordering. You can find more about it on the DoorDash website.

Yes, both Uber Eats and DoorDash have real-time tracking features in their apps to keep customers updated about the status of their orders right from the receipt of the order by the restaurant to the door-step delivery.

The delivery charge for Uber Eats usually varies based on the distance between the delivery address and the restaurant. Additional service fees may also apply. All these charges are clearly stated during the checkout process.

Just like Uber Eats, the delivery charge for DoorDash varies based on the distance from the restaurant to the delivery location, as well as certain peak-hour surcharges or other service fees, if applicable.

Yes, Uber Eats allows customers to schedule orders in advance, making it easy for users to plan their meals or events. Users can select the delivery date and time at their convenience during checkout.

Surely, similar to Uber Eats, DoorDash users have the option to schedule orders ahead of time. This can be done at the time of checkout by selecting the preferred delivery date and time.

Uber Eats Pass is a subscription plan offered by Uber Eats which allows subscribers to enjoy free delivery and additional perks from certain restaurants for a monthly fee. It helps frequent users save on delivery and service fees.

Yes, DoorDash offers a program called DashPass which, like Uber Eats Pass, is a subscription service that entitles subscribers to benefits like free delivery from select restaurants for a monthly fee.

Yes, Uber Eats allows customers to tip their delivery person. The tips can be added during checkout or after the delivery, and the complete amount goes to the delivery person.

Yes, similar to Uber Eats, DoorDash allows customers to add a tip for their delivery person both at checkout and after the delivery.

Uber Eats and DoorDash are both available 24/7, but availability also depends on the operating hours of the restaurants listed in their platform.

Yes, Uber Eats permits order cancellations but charges may apply if the restaurant has already begun preparing the food. Please review their cancellation policy for clarity.

Yes, it’s possible to cancel an order on DoorDash but cancellation fees may apply based on the order status at the time of cancellation. Visit their cancellation policy for more information.

Both Uber Eats and DoorDash ensure that the restaurants they partner with adhere to strict food packaging guidelines. This includes proper sealing and insulation to keep food fresh during delivery.

Yes, Uber Eats includes restaurants that offer gluten-free, vegan, and other dietary-specific meals. Users can use filters in the search option to find suitable meals.

Yes, like Uber Eats, DoorDash also offers cuisine from restaurants that provide gluten-free, vegan, and other special dietary options. Users can use the search filters to find suitable food options.

Yes, Uber Eats regularly offers promotions, discounts, and coupon codes. These can usually be found on their app, website, or through their promotional emails.

Absolutely! DoorDash frequently provides promotional offers, discounts, and coupon codes which could be found on their app, website, or through their promotional emails.

There are multiple food delivery apps out there, but among the most popular are Uber Eats and DoorDash. They have a variety of restaurants to choose from and also offer multiple payment options which make them convenient for users.

The DoorDash app functions by allowing users to order from a wide range of restaurants within their vicinity. Once an order is placed, a Dasher picks it up and delivers it to the indicated location. For more information, check here.

Uber Eats is an online food ordering and delivery platform by Uber. It partners with restaurants in different cities globally and allows users to order meals from these places using the app.

No, DoorDash is not available everywhere. However, it is currently accessible in over 4,000 cities across the U.S. and Canada. You can check if it’s available in your location here.

Delivery times can vary for both Uber Eats and DoorDash depending on the restaurant, time of day, and delivery location. Both apps provide estimated delivery times before placing an order.

No, prices on Uber Eats and DoorDash can be higher than the restaurant prices. This is because they include delivery fees and service fees.

Yes, DoorDash offers a subscription service called DashPass. With a DashPass subscription, customers get $0 delivery fees and reduced service fees on orders over $12. More information can be found here.

Yes, Uber Eats does offer a subscription service called Eats Pass. It provides free delivery and 5% off orders over $15. More details can be found here.

DoorDash accepts several forms of payment including credit cards, debit cards, and DoorDash gift cards.

No, Uber Eats does not accept cash payments. All orders have to be paid for using a debit card, credit card, or Uber Eats gift card.

Yes, DoorDash allows you to track your order in real time from the restaurant to your delivery address.

Yes, after placing an order on Uber Eats, you can track the progress of your delivery in real time on the app.

Yes, orders on DoorDash can be cancelled, but you might be charged if the restaurant has already started preparing your food. More information on how to cancel can be found here.

Changes can be made to your Uber Eats order but it depends on the restaurant and how far the order process has gone. More details can be found here.

Most of the time, DoorDash does not have a minimum order value. However, some restaurants may require a certain amount spent for an order to be placed.

No, Uber Eats doesn’t generally require a minimum order amount. However, for some promotions, a minimum order amount might be required.

If you receive an incorrect order via DoorDash, you can use the ‘Help’ feature within the app to report the issue and request a refund or redelivery. More information can be found here.

If you receive an incorrect order from Uber Eats, you can report the problem through the app. Uber Eats will then take the necessary steps to correct the issue which may include a refund. More information can be found here.

DoorDash does not specifically offer catering services, but it does facilitate larger orders which can be suitable for events or parties.

Uber Eats doesn’t explicitly offer group ordering or catering, however, you can certainly place larger orders from restaurants that have the capacity to fulfill them.