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Ultimate Guide to Controlling Remote Windows Desktop

Ultimate Guide to Controlling Remote Windows Desktop

Controlling remote Windows desktops is sometimes necessary, whether for work, technical support, or personal use. Over the years, I’ve tried numerous solutions for remote desktop access, each with its benefits and drawbacks. From using built-in tools like Remote Desktop Connection, to leveraging third-party software and professional services, the range of choices is vast. My personal favorite, though, is using HelpWire – a seamless experience that’s secure and rich in features. Here’s how you can do it too, with a couple of other reliable methods as well.


Common Scenarios:

Working from Home 🏡

  • Many professionals need to access their work computers while working from home.
  • A reliable remote desktop solution ensures you can maintain productivity without being physically present.
  • Configuring remote access for work computers securely is a top priority for companies to prevent unauthorized access.

Technical Support 🛠

  • IT technicians frequently need to access computers remotely to provide support.
  • Using a remote desktop tool like HelpWire enables techies to quickly diagnose and resolve issues without lengthy back-and-forth communication.
  • Providing remote support to clients is more efficient and can be done from anywhere in the world.

Personal Use 📱

  • Parents might want to monitor or assist their kids on their home computers.
  • Accessing your home PC remotely from a tablet or smartphone can be convenient, especially if you forget to retrieve a crucial document.
  • Remote desktop tools can help manage personal tasks from anywhere, enhancing flexibility.

Step-by-Step Guide. How To Control Remote Windows Desktop:

Method 1: Using HelpWire 🛡

  • First, head to HelpWire and sign up for an account.
  • Download and install the software on both the local and remote computers.
  • Log in using your credentials on both devices.
  • Within the HelpWire dashboard, select the remote device you wish to control.
  • Click ‘Connect’ to initiate the remote session.

Note: Ensure both systems are online and have a stable internet connection.

Conclusion: HelpWire offers a secure and seamless way to control remote Windows desktops, making it ideal for professional and personal use.

Method 2: Windows Remote Desktop Connection 🖥

  • On the PC you want to connect to, enable Remote Desktop in the settings under System -> Remote Desktop.
  • Note down the computer name as you’ll need it to connect.
  • On your local Windows PC, open the Remote Desktop Connection app.
  • Input the computer name or IP address of the remote PC and click ‘Connect’.
  • Enter the credentials for the remote PC and start the session.

Note: Ensure the remote PC is not set to sleep/hibernate and is connected to the internet.

Conclusion: A built-in solution, Remote Desktop Connection is reliable but might need proper configuration and network setup.

Method 3: TeamViewer 🌐

  • Download and install TeamViewer on both the remote and local computers.
  • Launch TeamViewer and note your TeamViewer ID and password.
  • On the local PC, enter the TeamViewer ID of the remote PC in the ‘Partner ID’ field.
  • Click ‘Connect’ and enter the password for the remote computer.
  • You now have control over the remote desktop.

Note: TeamViewer is free for personal use, but requires a license for business purposes.

Conclusion: TeamViewer is a versatile and user-friendly solution ideal for various use cases.

Method 4: AnyDesk 💼

  • Install AnyDesk on both the local and remote computers.
  • Open AnyDesk and note the remote address of your remote machine.
  • Enter this address on your local computer’s AnyDesk interface.
  • Request a connection by clicking ‘Connect’.
  • Accept the connection request on the remote computer to start control.

Note: Authentication may be required depending on your security settings.

Conclusion: AnyDesk offers a lightweight and quick remote access option, particularly efficient for low-bandwidth scenarios.

Method 5: Chrome Remote Desktop 🌐

  • Install the Chrome Remote Desktop extension from the Chrome Web Store on both machines.
  • Set up remote access by following the on-screen instructions.
  • Once configured, navigate to Chrome Remote Desktop on your local machine.
  • Select the remote computer and enter the PIN you set up during configuration.
  • Initiate the session to gain control over the remote desktop.

Note: Both computers need Chrome installed for this method to work.

Conclusion: Chrome Remote Desktop is ideal for Chrome users looking for a straightforward remote access solution.

Method 6: Splashtop 🍃

  • Download Splashtop and install it on both the local and remote PCs.
  • Create and log in to a Splashtop account.
  • Set up your remote computer with the required access configurations.
  • From your local PC, log into Splashtop and select the remote computer you configured.
  • Start the session to control the remote desktop.

Note: Splashtop offers several pricing plans depending on usage needs.

Conclusion: Splashtop is a professional-grade solution with excellent performance for business and personal use.

Method 7: LogMeIn 🗝

  • Go to LogMeIn and set up an account.
  • Download and install the LogMeIn software on the remote computer.
  • Log in on both the remote and local computers using your LogMeIn credentials.
  • Select the remote computer you wish to access from the web dashboard.
  • Click ‘Connect’ to initiate the remote session.

Note: LogMeIn typically requires a subscription, but offers a robust range of features.

Conclusion: LogMeIn is a reliable and feature-rich option, especially suited for businesses requiring consistent remote access.


Watch on Youtube: Ultimate Guide to Controlling Remote Windows Desktop


Precautions and Tips:

Keep These in Mind 📌

  • Always use a strong, unique password for remote access tools.
  • Enable two-factor authentication where possible to enhance security.
  • Only use trusted networks while accessing remote desktops.

Following these precautions helps ensure your remote sessions are secure and protected from unauthorized access.

Preparation is Key ✔

  • Ensure the remote computer is configured to accept remote connections.
  • Keep your software up to date to avoid any security vulnerabilities.
  • Conduct a test run to confirm everything works as expected before relying on it for essential tasks.

Proper preparation makes your remote access experience smoother and more reliable.

Performance Matters 🚀

  • Use tools that optimize for lower latency and higher performance, especially if you are on a slower network.
  • Close unnecessary programs on both the local and remote machines to free up resources.
  • Regularly monitor the health of your internet connection to ensure a stable session.

A focus on performance ensures you don’t encounter unnecessary lag or disconnects.


Additional Resources

Controlling remote desktops has become an essential part of both professional and personal computing. If you’re looking for more options, there are other noteworthy tools like Remote Utilities, offering versatile deployment methods and robust security measures. Another option to consider is Anyware, known for its secure and efficient remote access capabilities.

An important aspect to consider while choosing a remote desktop tool is the level of security it offers. For businesses dealing with sensitive data, investing in tools with advanced encryption and multi-factor authentication is crucial. For in-depth guidance on securing your remote desktop sessions, check out this guide from CSO Online.

Another critical element is compatibility. Ensure that the tool you choose is compatible across various operating systems if you need to access different kinds of devices. Juniper Networks offers solutions that are compatible with a wide range of devices and are worth exploring for enterprise environments.

Lastly, for those frequently traveling, it might be beneficial to look into Perimeter 81 which is designed for mobile remote access. No matter what tool you choose, it’s crucial to regularly update both your remote access software and anti-virus programs to safeguard against cyber threats.


Managing a remote Windows desktop is no longer a complex task, thanks to the myriad of tools now available. From HelpWire and built-in options like Remote Desktop Connection, to versatile third-party applications such as TeamViewer and AnyDesk, each method offers unique advantages. The essential part is to evaluate your needs and opt for the solution that best fits your requirements.

In an era where remote work and technical support are the norms, having a solid understanding of remote desktop tools can be incredibly beneficial. Whether for professional purposes or personal convenience, harnessing the power of remote access can significantly boost productivity and flexibility.

For an extensive list of best free remote desktop software for windows, check out this detailed article on Medium about remote desktop apps. Choosing the right tool can make all the difference, ensuring you stay connected no matter where you are.

Being a staple in the remote desktop niche, TeamViewer is no longer an optimal free remote desktop app for Windows, as it comes with too many restrictions for personal use. Personally, as a frequent remote control software user, I would advise taking a look at HelpWire, which is an ideal TeamViewer alternative nowadays and offers a comprehensive set of features not only for personal use but for commercial use as well, which is extremely beneficial for small businesses.


To initiate a remote desktop session on Windows, open the Remote Desktop Connection app, input the computer name or IP address, and click Connect.

To enable remote desktop on Windows, go to Settings > System > Remote Desktop, and toggle Enable Remote Desktop to on.

Ensure your firewall allows Remote Desktop connections by adding an exception for Remote Desktop under Firewall settings.

Use a strong password, enable Network Level Authentication (NLA), and use a VPN for added security when accessing remote desktops.

Tools like TeamViewer and AnyDesk offer comprehensive features for remote desktop control. Check their homepages for more details.

Go to Control Panel > System and Security > System > Remote settings and select Allow Remote Assistance connections to this computer.

Install the Microsoft Remote Desktop app on your mobile device. Add a remote desktop and enter the necessary PC details to connect.

Administrators can use the Group Policy Editor to set remote desktop policies, control access, and configure security settings.

Windows allows multiple users to connect simultaneously, but each needs a unique user account and Remote Desktop Services (RDS) licensing.

Always log off properly after a remote session by clicking Start > Power > Log off to ensure the session ends securely.